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Let us know how our Good Thinking is working for you

The members of our trained Hamilton Beach Consumer Service team average more than 1,200 calls, 150 emails and 170 letters a day. We generally get back to emails within three business days and spend a few minutes with every caller. Because we're so in touch, if you have a question, chances are the answer is in our Frequently Asked Questions or online Use & Care Guides.

Need something more? We're eager to help. Choose the option that works best for you:


Phone: Our Consumer Service team is available Monday - Friday from 8:30 am to 4:00 pm Eastern Standard Time.

  • 1-800-851-8900

Email: Fill out our form to send an email


Hamilton Beach Brands Consumer Affairs
261 Yadkin Road
Southern Pines, NC 28387




Phone: 1-800-267-2826 (all products except cookware and kitchen gadgets)




Phone: 01 800 71 16 100 (all products)

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