We're Always Here to Help

Let us know how our Good Thinking is working for you.

The members of our trained Hamilton Beach Consumer Service team average more than 1,200 calls, 150 emails and 170 letters a day. We generally get back to emails within three business days and spend a few minutes with every caller. Because we're so in touch, if you have a question, chances are the answer is in our Frequently Asked Questions or online Use & Care Guides.

Need something more? We're eager to help. Choose the option that works best for you:

USA

1-800-851-8900 (all products except microwaves and water dispensers)
1-800-488-5080 (microwaves and water dispensers only)

Canada

1-800-267-2826 (all products except microwaves and water dispensers)
1-800-488-5080 (microwaves and water dispensers only)

Mexico

01 800 71 16 100 (all products)

Send a fax:

1-800-230-4708 (toll-free within the United States)

Write a letter:

Hamilton Beach Brands, Inc.
360 Page Road
Washington, NC 27889

Email: (Please allow 3 business days for a response)

For all products except microwaves and water dispensers: Click here to send email..
Microwaves: Click here to send email..
Water dispensers: Click here to send email..

For a printed Use & Care Guide for your Hamilton Beach appliance, send a $3.50 check or money order (to cover reprinting, shipping and handling) as well as your name, address and product model number to:

Hamilton Beach Brands, Inc.
360 Page Road
Washington, NC 27889