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Frequently Asked Questions
Irons
Q Can vinegar be used to clean the iron?
ANO, use only clear water in the reservoir unless directed
otherwise in the Use & Care instructions.
Q How do I clean the soleplate?
A
To protect the soleplate from scratches, never iron over
buttons, zippers, metal rivets, or snaps.
To clean starch build-up and other residue from the SilverStone® soleplate (feature found on selected models), unplug the iron and allow it to cool. With iron in upright position, clean the nonstick surface with a warm, sudsy cloth or sponge; wipe dry.
DO NOT
USE any abrasive cleaners or metal scouring pads as they may damage the nonstick surface.To clean starch build-up and other residue from the Smooth Glide aluminum soleplate, unplug iron and allow it to cool. With iron in upright position, clean the soleplate with a damp cloth or sponge and a paste made of baking soda and water.
DO NOT
USE abrasive cleaners or metal scouring pads as they will scratch the smooth surface.Q How much do the full-size and lightweight
irons weigh?
A
The full-size weighs about 2 lbs. 4 oz; the lightweight
iron weighs about 1 lb. 6 oz.
Q Why does the light stay on when the unit
is turned off?
A
The light is a power on light, and it will remain on while
unit is plugged into a power outlet. ALWAYS UNPLUG THE IRON AFTER
USE.
Q How do I store the iron?
A
Store the iron in the upright position, never wrap the
cord around the iron and empty all water from the iron. It is best
not to store the iron in dust prone areas such as a laundry room
where dust can settle in the opening of the water reservoir; dust
will eventually cause blockage and prevent the iron from steaming.
Q Why does the iron leak while using the "Blast
of Steam"?
A
Pumping the "Blast of Steam" button will cause
the chamber to flood and the unit will leak or drip water from the
vents. Press button twice, allow the blast of steam to evaporate,
then repeat.
Q What type of water should I use?
A
Tap water is recommended because it has minerals in it
that actually "season" internal parts. However, in hard
water areas, use a combination of bottle and tap water.
Q What do I do when the iron shuts off and
will not come back on?
A
Some irons have an Automatic Shutoff feature. There are
several ways the automatic shutoff feature works. Try the following:
- Turn unit off, unplug the iron from the outlet and plug back in, turn unit on.
- Press the reset button on the control panel.
- Rapid movement of the iron (a quick shake).
Q How much current does the power light use?
A
The average iron light pulls .001 total amps.
Q Why does the iron not glide over the material?
A
The iron must preheat for 5 minutes to allow the thermostat to stabilize,
and it must be set on the proper temperature for the type of fabric
you're ironing.
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