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Consumer Affairs Representative, PT

Department: Southern Pines

Consumer Affairs Representative, Part-time - Southern Pines, North Carolina
 
Hamilton Beach Brands, Inc., a leading designer, marketer, and distributor of small household and commercial appliances is seeking local candidates for a part-time (not more than 28 hours/week) opportunity as a Consumer Affairs Representative located at our Southern Pines, NC facility. This position is the first line of communication to our customers.
 
We offer the following benefit plans for part-time employees: 401(k), paid vacation, paid holidays, the opportunity for a paid day off to share your talents with the non-profit of your choice, quarterly subsidy to help cover the costs associated with staying fit, the ability to purchase our products at a discounted cost, employee recognition, and team building activities just to name a few of the advantages of working for this dynamic company.
 
Responsibilities of the position include:
 
  • Answer, process and document incoming phone calls, e-mails and letters from retail consumers in a fast-paced call center environment.
Requirements of the position include:
 
  • High School diploma or equivalent
  • Six months of customer service experience preferably in a call center
  • Excellent verbal and written communication skills
  • Computer skills with experience in data entry, e-mail and the Internet
  • The ability to work well in a fast-paced team environment
Our employees enjoy working in a tobacco-free and drug-free environment. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
 
If you are interested in applying for this role: Apply Here

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